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Welcome to Affordable Connecticut Care

Faq

FAQ

Frequently Asked Questions

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  • Q: What can I expect when I call to inquire about services?

    A: It’s funny that usually the first question people ask when they call us is…”How much do your services cost?” The reality is that we cannot answer that question until we assess your specific situation.…

  • Q: Is there a contract?

    A: Yes. All non-medical homecare agencies in Connecticut must be registered with the Connecticut Department of Consumer Protection. In doing so, they must abide by the regulations, which include having a Service Agreement with each…

  • Q: Does insurance or Medicare cover this service?

    A: Most Long-Term Care policies do cover our services, however medicare does not. Generally this type of service is private pay. We are very familiar with other options which can help you, such as the…

  • Q: My loved one lives in an Assisted Living Community. Can you provide one-on-one care within the facility?

    A: Absolutely! We work within multiple Assisted Living Communities providing much needed personalized care. Sometimes clients may need that extra care within an Assisted Living Community, which is where we step in with one of…

  • Q: Is your agency a registry or an employee-based company, what’s the difference?

    A: Affordable Connecticut Care is proudly an employee-based agency. This means that we withhold and contribute to taxes, Social Security and Medicare, and we file all necessary tax reports. We provide worker’s compensation coverage to…

  • Q. What are your hours of operation?

    A. Our office is open Monday through Friday, 9:00 AM to 5:00 PM. Saturday appointments are available by request.

  • Q. What services do you provide?

    A. Our non-medical services include companion care, homemaking, personal care, and memory support. Whether you need part-time help or 24/7 live-in care, we’re here to support your family.

  • Q. Are your caregivers available 24/7?

    A. Yes. We provide 24/7 live-in and hourly assistance, ensuring your loved one has support around the clock if needed.

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